Privacy Policy — Christian Science Reading Room Melbourne

Overview

Jointly-Maintained Christian Science Reading Room Melbourne Ltd (ABN 98 698 081 793) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information:

Contact details — your name, email address, phone number, and postal address when you contact us, sign up for events, or request resources.
Visitor records — a name and contact number if you sign our visitor register when attending the reading room (for safety and security purposes).
Enquiry details — records of correspondence when you ask questions about Christian Science literature, our services, or spiritual counselling.
Voluntary information — any additional personal details you choose to share with us during conversations or in written communications.

How We Collect Your Information

We collect personal information directly from you through:

Email correspondence to [email protected]
In-person visits to our reading room in Melbourne
Event registration forms and feedback surveys
Telephone enquiries

Purpose of Collection

We collect your personal information solely for the following purposes:

To respond to your enquiries and provide information about our services
To maintain our visitor register for safety and security
To communicate with you about events, resources, or updates you have requested
To improve our services and better serve our community
To comply with legal and regulatory obligations

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:

With your express consent
Where required or authorised by law
To protect the rights, property, or safety of our organisation, our visitors, or others

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is stored securely in physical and electronic systems, accessible only to authorised personnel on a need-to-know basis.

Access and Correction

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you
Request correction of any information you believe is inaccurate, out of date, incomplete, irrelevant, or misleading

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable period.

Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us in writing at [email protected]. We will investigate your complaint and respond within 30 days.

If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review it periodically.

This policy was last updated: June 2026.